I have still stayed pretty busy,but i did lose a commercial account this week that i've did for 3 years.They closed the building and are selling it. I still clean 2 other buildings for the same company,so i am thankful i still have the other 2 buildings. Lost $200 a month on losing that building. But i haven't lost any resi's yet.
Pat,Advertise as much as you can. Offer referal incentives to existing clients.